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Grand Hotel Santa Lucia | Hotel in Naples

| 8.8 (1001 Reviews) |  1 Bathroom
Chiaia Hotel | Grand Hotel Santa Lucia

Hotel in Chiaia, Naples

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Grand Hotel Santa Lucia offers 88 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Smart televisions come with digital channels and pay movies.

Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and hair dryers. This Naples hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11:30 am contactless check-out available late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available.
Payment Policy
Fee for continental breakfast: approximately eur 20 for adults and eur 20 for children airport shuttle fee: eur 65.00 per vehicle (one-way) valet parking fee: eur 25 per night pet fee: eur 25.00 per accommodation, per day service animals are exempt from fees late check-out is available for a fee (subject to availability) rollaway beds are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 25.00 per accommodation, per day service animals are welcome, and are exempt from fees welcoming dogs and cats only up to 40 lbs per pet pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number it063049a14rw8b3m3

Reviews

Annabella
Sep 19, 2026 07:39:50 AM
Review Score:   4
Summary: We did not have a great first impression from the beginning…I reached out a few days prior to book airport transfers and no one wrote me back. Once we arrived, the front desk staff was not friendly or did not seem like they wanted to help us with our bags. We rolled them in and had to ask for someone to bring our bags up to our room. The hotel and room look nothing like what photos they posted. Our room was very hot & just looked old and not well kept when we got in and we called the front desk to notify them about the AC & they said they’d send someone up- no one ever came and it was never followed up on. Also the AC vent is nowhere near the bed which makes no sense- we woke up hot throughout the night. This hotel has so much potential and I hate to leave a bad review but if they had friendlier staff who actually want to help the customers and were more honest about what their rooms and hotel actually looked like I would not be writing this. I would have switched hotels if I was staying in Naples multiple nights.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Grand Hotel Santa Lucia does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Grand Hotel Santa Lucia starts from $309 per night with includes TV, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Business Services, Breakfast, Hot Tub, Parking, Bedding/Linens, Bar, Internet, Air Conditioner, Accessibility, Restaurant, Child Friendly, Wellness Facilities, Guest Services, Entertainment, Eco Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Hotel Santa Lucia is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Grand Hotel Santa Lucia indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.